Every Tool Your Travel Agency Needs — Powered by AI
TreWaz automates the full customer journey — from capturing a lead on your website, through WhatsApp conversations, itinerary building, quote sending, payment confirmation, and post-booking follow-ups. No more chasing, no more manual typing.
End-to-End Automation
One Platform. The Entire Customer Journey.
TreWaz handles every step automatically — your team just steps in where human touch matters most.
Lead Captured
Website form / WhatsApp / Source
AI Engages
Chatbot qualifies & converses
Itinerary Built
AI-assisted day-by-day plan
Quote Sent
PDF via WhatsApp or email
Customer Accepts
One-click acceptance link
Payment Link
Agent sends custom link
Confirmation Sent
WhatsApp + email delivered
Follow-up & CRM
Feedback, changes, history
TreWaz is an AI assistance & automation tool — it does not include an automatic booking engine or direct supplier database integration.
Capture Every Lead —
From Every Source
Never miss a potential customer. TreWaz collects leads from your website enquiry forms, WhatsApp click-to-chat links, and any other source you use — and automatically adds them to your CRM with all details captured.
Embeddable website widget
A lightweight form you drop onto any website page. Visitors fill it in, leads appear instantly in your dashboard.
WhatsApp click-to-chat
Share your branded WhatsApp link anywhere. When a customer taps it, the AI starts the conversation and captures the lead.
Multi-source tracking
Leads from Instagram, Facebook, referrals, walk-ins — log them all. Every lead gets tagged with its source for reporting.
Instant CRM entry
No copy-paste. Lead details (name, contact, destination, travel dates) auto-populate in the CRM pipeline the moment they come in.
New Lead Captured
LiveSara Al-Farsi
Bali Honeymoon
Ahmed Khalil
Dubai Family Trip
Nadia Torres
Europe Group Tour
TreWaz AI — Your Agency
AI Assistant • Online
Hi! I want a 7-day Bali trip for 2 in April, budget ~$3,000
10:24 AM ✓✓
Great choice! 🌴 Bali in April is perfect. I have 3 packages that fit your budget perfectly:
Which one interests you? I can send a full itinerary 📋
10:24 AM
The Romantic Escape looks great!
10:26 AM ✓✓
Perfect! I\'ve noted your preference. Your travel agent will prepare a detailed itinerary and quote shortly. 📝
10:26 AM
WhatsApp AI That
Talks to Your Customers
Your AI chatbot handles the entire WhatsApp conversation — answering enquiries, sharing package options, qualifying budget and dates, and keeping customers warm until your agent is ready. Available 24/7.
24/7 instant responses
No customer waits. The AI replies within seconds, even outside office hours or on weekends.
Natural conversation flow
Understands travel queries in plain language. Suggests packages, asks clarifying questions, handles objections naturally.
Lead qualification on the fly
AI captures destination, travel dates, number of travellers, and budget — so your agent gets a fully qualified lead.
Smooth agent handoff
When a lead is ready, the AI flags it to your team with full context. Agent steps in — no repeat questions needed.
AI Assistant for
Your Internal Workflow
Think of it as having a brilliant travel-industry-trained colleague always by your side. Ask anything — drafting a reply, summarising a customer's history, suggesting upsells, or handling objections. Your agents work faster and smarter.
Draft messages & replies
Type what you want to say, the AI writes it professionally. Review and send in seconds.
Customer context at a glance
Ask the AI to summarise any customer's history, preferences, and past conversations instantly.
Upsell & package suggestions
Based on the customer's trip type and budget, AI recommends relevant add-ons, upgrades, and packages.
Objection handling scripts
Not sure how to respond to a tricky question? The AI gives you multiple approaches to handle it confidently.
TreWaz AI Assistant
Agent workspaceQuick prompts
AI Reply Draft
“Hi Sara! We completely understand — life happens. Our cancellation policy allows a full refund up to 30 days before departure. Would you prefer to reschedule instead? I can check availability for later dates right away! 😊”
Bali Romantic Escape
7 Days • 2 Pax • Apr 12–19
Arrival & Ubud Welcome
Airport Transfer (Private)
Ubud Palace & Markets
Traditional Balinese Dinner
Temples & Rice Terraces
Tegallalang Rice Terrace
Tirta Empul Temple
Cooking Class
Seminyak Beach Day
Beach Club Access
Sunset Dinner — Ku De Ta
Spa & Wellness (60 min)
Package Total
7 days • Flights, Hotel, Transfers, Activities
$2,750
AI Itinerary Builder —
Days Built in Minutes
Build a full day-by-day travel itinerary in minutes, not hours. Start from scratch, let AI fill the days based on destination and preferences, or use your own pre-saved templates. Every itinerary feeds directly into the quote builder.
AI-powered day suggestions
Enter destination, duration, and travel style. AI fills in activities, hotels, and transfers as a starting point.
Fully customisable by agent
Drag, add, or remove services from each day. Your own prefilled templates can be stored and reused per trip type.
Live pricing summary
As you build the itinerary, a running total calculates instantly. Margins and costs are tracked per item.
One-click to quote
When the itinerary is ready, click Convert to Quote — it becomes a fully branded PDF ready to send.
Quote PDF — Sent,
Accepted in One Tap
Convert any itinerary into a branded, professional PDF quote in seconds. Send it directly to the customer over WhatsApp or email — with an acceptance button included. No back-and-forth, no printing, no PDFs sent to spam.
Branded PDF generation
Your agency logo, colors, and contact details. The PDF looks like it was designed by a professional — automatically.
Send via WhatsApp or email
Choose your channel. The quote is delivered with a personalised message and the customer's name pre-filled.
Customer acceptance button
The quote includes a clear "Accept This Quote" button. Customer taps it — you get an instant notification.
Read & open tracking
Know exactly when the customer opened the quote, so your agent can follow up at the perfect moment.
Sun & Sands Travel Co.
Travel Proposal — Ref #QT-2024-0089
Quote Date
March 30, 2026
Prepared for
Sara Al-Farsi
Validity
Valid until Apr 5, 2026
Return Flights (EK) — 2 pax
$980
7N Ubud Luxury Villa
$980
Private Airport Transfers
$120
Activities & Tours Package
$420
Travel Insurance
$90
Total Package Price
$2,590
Ready to confirm your Bali adventure?
Quote Accepted!
Just nowSara Al-Farsi accepted Quote #QT-2024-0089 — Bali Romantic Escape ($2,590)
Agent Sends Payment Link
Booking Confirmation Sent
WhatsApp Confirmation
Email Confirmation
“Your Bali trip is confirmed! Booking Ref: TW-2024-0089. We’ll be in touch with your travel documents. Thank you for choosing us! ✈️”
Payment Link &
Booking Confirmation
Once a customer accepts a quote, your agent pastes in a payment link — from any processor you already use. TreWaz sends it via WhatsApp or email. The moment the booking is confirmed, TreWaz fires off a beautiful confirmation message.
Instant acceptance alert
The second a customer taps "Accept", you get a notification in your dashboard and via WhatsApp.
Use your own payment link
TreWaz doesn't process payments — just helps you send the link. Use Stripe, bank transfer, or anything you like.
Choose your confirmation channel
Decide per booking whether to send the confirmation via WhatsApp, email, or both. Your agency, your workflow.
Booking record auto-created
Once confirmed, the booking is logged in your CRM with full customer details, trip summary, and payment status.
WhatsApp Follow-ups &
Full CRM History
The relationship doesn't end at booking. TreWaz's WhatsApp chatbot follows up pre-trip, mid-trip, and post-trip — collecting feedback, handling modification requests, and processing cancellations. Every message stays in one CRM timeline.
Complete conversation history
Every WhatsApp message, quote sent, and booking update is stored chronologically in the customer's CRM profile.
Automated follow-up sequences
Pre-trip reminders, day-of messages, post-trip check-ins — all sent automatically at the right time. Zero manual work.
Feedback collection
Post-trip, the chatbot asks for a review and rating. Responses are logged in the CRM for your records.
Modification & cancellation handling
Customer wants to change dates or cancel? The chatbot captures the request and routes it to the right agent instantly.
Sara Al-Farsi — Bali Trip Journey
WhatsApp TimelineBooking Confirmed
Apr 12✈️ Your Bali trip is confirmed! See you soon.
48h Pre-Trip Reminder
Apr 10🧳 Trip in 2 days! Here's your itinerary & hotel details.
Mid-Trip Check-in
Apr 15😊 How's the trip so far? Need anything?
Post-Trip Feedback
Apr 20⭐ We'd love your feedback! 2 min survey.
Sara is a repeat customer candidate
4.8★ satisfaction • 2 trips booked • “Loves beach destinations”
Your Agency Deserves to Work
Smarter, Not Harder
From the first WhatsApp message to the post-trip review — TreWaz handles it all. Start your free trial today. No credit card required.